Rules for better business communication…

The US SBA (Small Business Administration) recently posted an article that outlines 6 unwritten rules related to business etiquette

Three for email:

  1. Use professional salutations.
  2. Limit exclamation points, abbreviations and emoticons.
  3. Double-check the subject line and the email recipient.

Three for face to face communication:

  1. Come prepared with talking points.
  2. Silence all electronic devices.
  3. Arrive early.

Read the article for more details.